Overview
Call volume
Calls per hour, split by failure attribution
Failure causes
Share of all calls attributed to each cause
Interruptions
How Turn classified caller audio while the agent spoke
Regions
Where calls were processed
| Region | Calls | Failed | Mean MOS |
|---|
Recent calls
Newest first. Click a row for the full summary.| Started | Call | Customer | Source | Region | Duration | MOS | ASR risk | Cause | Barge-ins | CPU p99 |
|---|
Licenses
Issue and revoke customer license tokens| License | Customer | Modules | Agents | Max sessions | Issued | Expires | Status | Actions |
|---|
Usage
Call minutes
Minutes per day (UTC), from call summaries
By Focus profile
Share of call minutes
By source
Where the calls were processed
Plan
Limits applied to new API keys
API keys
License tokens for the SDKs, Edge and the control API| Name | Key | Modules | Max sessions | Created | Expires | Last used | Status | Actions |
|---|
Signups
Approve design partners and set plans| Requested | Company | Use case | Status | Customer | Actions |
|---|
Customer plans
Plans bound new self-serve keys; existing keys keep their claims until revoked or expired.
| Customer | Name | Accounts | Plan | Limits | Change |
|---|